Waste Management is not obligated to empty bins that are overfilled. Customers are responsible to dispose of their garbage properly, and to keep their curb areas clean before and after pick-up.
Once a year, usually in late September or early October, the City sponsors a City-wide clean-up day. Residents can dispose of up to a full pick-up truck load of household debris -- at no charge! The collection day and collection point will be announced by public postings and in your utility newsletter. There are some limitations, so contract the City in advance of you have questions.
For more information about your solid waste account, please contact Waste Mangement, Inc.
Customer Service at (5530) 893-4777 or www.wm.com